Terms & Conditions

Last updated: February 2026

These Terms & Conditions (“Terms”) govern your use of Delta’s Daydream website and any purchases you make through it. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree, please do not use the Site.

About Us

Business name: Delta’s Daydream
Based in: United Kingdom
Contact email: becky@deltasdaydream.com
Website: www.deltasdaydream.com

Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the Site.

You must not:

• Misuse the Site or attempt to gain unauthorised access

• Introduce viruses or malicious code

• Use the Site for fraudulent or harmful purposes

We reserve the right to suspend or terminate access if these Terms are breached.

Products and Descriptions

We make every effort to display our products as accurately as possible. However:

• Colours and appearances may vary depending on your device

• All descriptions, images, and prices are subject to change without notice

We reserve the right to discontinue or limit quantities of any product at any time.

Prices and Payment

• All prices are listed in GBP (£) 

• Payment must be made in full at the time of purchase

We accept payment through secure third-party payment providers. We do not store your full payment card details.

Orders

When you place an order:

• You are making an offer to purchase

• An order confirmation email acknowledges receipt but does not guarantee acceptance

We reserve the right to refuse or cancel an order for reasons including:

• Product availability

• Pricing or listing errors

• Suspected fraud

If we cancel an order after payment has been taken, you will receive a full refund.

Shipping and Delivery

• Delivery times are estimates and not guaranteed

• We are not responsible for delays outside our control (e.g. postal delays)

Risk of loss passes to you upon delivery to the address provided.

Returns and Refunds

Your Right to Cancel (UK Customers)

Under the Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason.

To cancel, you must notify us in writing within 14 days.

You then have a further 14 days to return the item.

Conditions

• Items must be returned unused, in original condition and packaging

• You are responsible for return postage unless the item is faulty

Refunds will be processed within 14 days of receiving the returned item.

Exclusions

Certain items may be non-returnable, including:

• Custom or personalised items

• Digital downloads

• Items sealed for hygiene reasons once opened

These exclusions will be clearly stated on the product page.

Faulty or Incorrect Items

If your item is faulty, damaged, or not as described, you are entitled to a repair, replacement, or refund in line with the Consumer Rights Act 2015.

Please contact us as soon as possible with details and photos if applicable.

Intellectual Property

All content on this Site, including text, images, logos, designs, and branding, is the property of Delta’s Daydream or its licensors.

You may not copy, reproduce, distribute, or use any content without our written permission.

Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect and use personal data.

Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated date. Continued use of the Site means you accept the revised Terms.

Contact Us

If you have any questions about these Terms, please contact:

Email: becky@deltasdaydream.com
Business name: Delta’s Daydream
Country: United Kingdom